ID scanners, which can speed up check-in and increase guest satisfaction, are becoming more common in hotels. Not all ID scanners work the same and selecting the right ID scanning for your hotel can be crucial. The factors that should be considered when purchasing an ID scanner are discussed in https://ventsmagazine.com/2021/03/27/topmost-benefits-associated-with-hotel-management-software/.
1. Types Scanners
ID scanners can be found in several different formats, including desktop scanners (handheld), mobile app scanners (mobile scanners), and scanners with a handheld device. The type of scanner you choose depends on how your hotel works and what its needs are. Handheld scanners can be used at the hotel’s front desk. However, mobile app scanners may provide more flexibility during off-site checking-in. Choose the scanner that best suits your hotel by considering its layout and operational procedures.
Check that the identification scanner you purchase is compatible to your PMS (Property Management System) or Hotel Management System. A seamless integration is vital for data management, and the guest check in process. Speak to your PMS service provider about the compatible options.
3. Features and abilities
Each ID scanner has its own features and capabilities. Some ID scanners can only read identification cards, but others are able to scan passports from many countries and drivers’ licenses. Think about the different types of identification that guests may present to you and pick a scanner which can scan them. You should also look at features such age verification capabilities, data storage options, and photo capture abilities that can be useful for your hotel.
4. It is easy to use
This is especially important for front desk personnel who will use the scanner every day. The scanning process should be simple and easy to use. This will minimize the amount of training required and reduce errors. It is important to test the scanner for usability prior making any decisions.
5. Durability, reliability and durability
When you’re working with a busy hotel, it is important that your scanner be both durable and reliable. You should look for scanners which are durable and able to withstand regular use. In addition, check the warranties and support offered by manufacturers in case there is a problem.
6. Data Security and Compliance
Security and compliance of data are vital in the hotel industry, since sensitive information is shared by hotels. You should choose an ID scanner which prioritizes encryption and protection of data. Verify that it complies, based on your location, with the privacy and security rules, such as HIPAA and GDPR.
7. Cost and ROI
The budget must be considered when purchasing an ID scanner. If you’re tempted to pick the cheapest ID scanner, keep in mind that a better-quality scanner could lead to significant cost savings over time through increased accuracy and improved efficiency. Calculate ROI (return on investment) by evaluating factors like the time you save during check in and manual data entry.
8. You can also read user reviews and suggestions
Do some research on user opinions and solicit recommendations from others in the industry or hoteliers before you make a decision. Their experience can provide invaluable insights on real-world performances and reliability for specific ID scanning models and brands.
The choice of the ID scanner that is right for your hotel should not be made lightly. Don’t forget to consider the following factors: type of scanner, compatibility for your existing system, features, user-friendliness, durability data security cost and feedback. When you evaluate all of the available options, it is easier to select a scanner that improves hotel operations while also providing a smooth and secure experience for guests.